What precautions are you taking given the current pandemic?
We are adhering to all the recommendations by the CDC and WHO during our fulfillment process and we are taking extra care to ensure safety for your delivery.
When will my order ship?
We will begin to process your order as soon as we receive it. Most products ship the following day from purchase. You will receive an email confirmation and the status of your order. Please note due to the current pandemic, we might experience delays from shipping carriers.
If I'm not 100% satisfied with my product can I return it or exchange for another item?
MP WEARS offers a full refund to the original form of payment if you are not satisfied with your product. Returns are accepted within 15 days of the original ship date. Products must not be damaged in any way. Due to the uniqueness of our pieces, we cannot guarantee availability of merchandise for exchanges. Please contact us for any further assistance.
How should I care for my handcrafted jewelry?
As a delicate, handcrafted item, we recommend avoiding contact with water, perfumes or creams to preserve the original condition of each piece.
How should I care for my handcrafted bag?
As a delicate, artisanal piece, we recommend avoiding putting too much weight inside your handcrafted purse. Avoid contact with water, perfumes or creams to preserve original condition.
Where do the pieces ship from?
All our pieces ship from our stockroom in Miami, Florida.
Do you ship internationally?
Yes, we ship worldwide! All you have to do is select this option at checkout.
Can I cancel/change my order?
Yes, you can cancel or change your order up to 30 minutes after you have made it. Please contact us for assistance.
How do I contact you?
Please e-mail: firstname.lastname@example.org